new

1.24

What's new:
  • New API methods to get a list of reports and get details of an individual report
  • SMS option to exclude protocol from links to shorten length of content
  • Give Salesforce full control over Ortto contact's Email & SMS permissions, by setting Salesforce as the source of truth
  • Can choose to stop an in-progress backfill of Salesforce data
  • Added video upload support for outgoing WhatsApp messages
  • Support media fields for incoming Talk messages from WhatsApp
  • New option to prevent "auto-reply" and "out of office" type emails from creating new conversations in Talk
  • New Shopify activity - "Partial order fulfilment"
  • New permission to limit users from accessing the Autopilot side of the account
  • Option to still require contacts go through the double opt-in process when adding contact via the API
  • Unsubscribe contacts from push notifications and WhatsApp notifications via the API
  • Upload up to 5 custom fonts for use in the account (previous limit was 2)
  • Cohort reports option to only count first occurrence of goal activity
  • Add extra SMS Keywords for Stop/Start default auto-replies
  • Added 'Links' section to "Get email HTML" API method
Fixes:
  • Email Heatmap report was cut off when included in Campaign report export
  • Fixed validation error message for updating default SMS keyword responses